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Terms of Service

ShortenItUp

Bottova 2/A, 811 09 Bratislava, Slovak Republic

Contact: string@shortenitup.com

Effective date: 1 March 2026

Article 1 — Acceptance of Terms

By accessing, registering for, or otherwise using the ShortenItUp Service — including but not limited to via the website, application, API or any third-party integration — the user (hereinafter: "User") unconditionally and irrevocably accepts and agrees to be legally bound by these Terms of Service (hereinafter: "Terms"), the Privacy Policy incorporated herein by reference, and any supplemental policies and usage restrictions published by ShortenItUp s.r.o. (hereinafter: "Company"). If the User does not fully accept these Terms, they must immediately cease any access to and use of the Service. Where the User accepts these Terms on behalf of a legal entity, they represent and warrant that they have the relevant authority to bind such entity, which thereby becomes a party to these Terms.

Article 2 — Description of Service

The Company provides an AI-powered meeting management and facilitation platform that: (i) joins scheduled meetings on supported platforms; (ii) retrieves and operationalises meeting agendas from calendar event metadata; (iii) monitors conversation content in real time with regard to adherence to the pre-set agenda; (iv) provides real-time AI-facilitated interventions upon identification of agenda deviation; (v) generates and distributes meeting minutes, end quizzes and individualised feedback to participants after the meeting; and (vi) provides the User with personalised behavioural analytics relating to their own meeting participation. The Company reserves the right to modify, suspend, expand, restrict or discontinue any feature or aspect of the Service at any time, subject to reasonable prior notice where materially adverse to the User.

Article 3 — Eligibility

The Service is intended exclusively for persons who: (i) have reached the age of majority in their jurisdiction of residence and are in any case not younger than sixteen (16) years of age; (ii) have the legal capacity to enter into binding contracts; and (iii) are not subject to a prohibition on receiving the Service under applicable law. By using the Service, the User represents and warrants that all of the above conditions are met and will remain met throughout the duration of use.

Article 4 — Account Registration and Security

4.1

Access to the Application requires the creation of an account. The User agrees to provide accurate, current and complete registration information and to update it promptly.

4.2

The User bears sole responsibility for: (i) maintaining strict confidentiality of their authentication credentials; (ii) all activities carried out under their account; and (iii) promptly notifying the Company at info@shortenitup.com of any actual or suspected unauthorised access to their account.

4.3

The Company is not liable for any loss or damage arising from the User's failure to fulfil the obligations set out in this Article.

Article 5 — Subscriptions, Pre-orders, Pricing and Payment

5.1 General

The Service is offered on a free trial, freemium and/or paid subscription basis, with specific terms set out in the pricing schedule published on the website.

5.2 Payment processing

All payments for the Service are processed through the Stripe payment platform (Stripe Payments Europe, Limited, Dublin, Ireland). By making a payment, the User confirms that they have read and agree to Stripe's terms of service and privacy policy available at stripe.com. The Company does not have access to the User's full payment data including card number; these are processed exclusively by Stripe. The Company is not liable for any damage or loss arising from failure, unavailability or a security incident on Stripe's side.

5.3 Pre-order

The Company allows prospective users to pre-order access to the Service prior to its official launch (hereinafter: "pre-order"). The pre-order payment, processed through Stripe, constitutes payment of the fee for the first month of a paid subscription and bindingly reserves the User's access to the Service from the moment of its launch. A refund of the pre-order payment may be requested at any time prior to the launch of the Service by sending a written request to info@shortenitup.com; the Company undertakes to assess such request and return the payment within a reasonable period. Following the launch of the Service, refunds are subject to the conditions set out in clause 5.4.

5.4 Paid subscription

Paid subscription fees are non-refundable, except as required by applicable mandatory law. The Company reserves the right to adjust prices with reasonable prior notice to existing subscribers. Payment failure or outdated payment details may result in the suspension or termination of access to paid features.

Article 6 — Organiser Obligations and Participant Consent

6.1

A User acting as a meeting organiser (hereinafter: "Organiser") and adding the Company's bot to a meeting represents, warrants and undertakes that: (i) they are duly authorised to engage the AI assistant in the meeting; (ii) all meeting participants were informed prior to or at the commencement of the meeting of the presence and function of the AI assistant including real-time audio processing; (iii) all consents required by applicable data protection, employment and telecommunications law have been obtained from participants; and (iv) the Organiser will not engage the Service in any meeting where such participation would violate applicable law or any third-party rights.

6.2

Where the Organiser activates the optional recording feature, they assume sole and unconditional legal responsibility for ensuring compliance with all recording consent requirements under the laws of all jurisdictions in which meeting participants are located. The Company expressly disclaims any liability in this regard.

6.3

The Company has no obligation to verify the Organiser's compliance with the above and is not liable for any breach thereof.

Article 7 — Acceptable Use

The User agrees not to, and not to enable any third party to: (i) use the Service in violation of applicable law or any third-party rights; (ii) engage the Service in a meeting without the knowledge of other participants or in circumstances constituting unlawful interception; (iii) attempt to reverse engineer, decompile or otherwise derive the source code or underlying algorithms of the Service; (iv) use the Service to process personal data of minors or special categories of personal data under Art. 9 GDPR in a manner not contemplated by these Terms; (v) circumvent or interfere with security or access control mechanisms; (vi) place disproportionate load on the Company's infrastructure; (vii) sublicense or commercially exploit the Service without prior written consent of the Company; or (viii) use the Service for fraudulent, harmful, harassing or defamatory purposes.

Article 8 — Intellectual Property

8.1

The Service including all software, algorithms, models, interfaces, designs, trademarks and underlying technologies constitutes the exclusive intellectual property of the Company or its licensors and is protected by applicable intellectual property law. These Terms do not grant the User any proprietary interest in or to the Service.

8.2

The User retains all intellectual property rights in and to the content of their meetings including spoken content, meeting minutes, end quizzes and feedback generated in connection with the User's data. The User grants the Company a limited, non-exclusive, royalty-free, worldwide right to process such data exclusively to the extent necessary to provide and improve the Service and, on the basis of a separate opt-in consent of the User, also for training or improving AI models pursuant to Article 11 of the Privacy Policy.

Article 9 — Third-Party Integrations

The Service operates in conjunction with third-party platforms and services including but not limited to Google Calendar, Apple Calendar, Microsoft Outlook, Slack, Google Meet, Zoom, Cisco Webex, Discord and Microsoft Teams. The Company does not control these third-party services and is not responsible for their availability, functionality, data protection practices or terms. The User's use of such services is governed exclusively by the terms and policies of the relevant third-party providers.

Article 10 — Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranty of any kind, whether express, implied, statutory or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement or accuracy. The Company does not warrant that: (i) the Service will be uninterrupted, error-free or secure; or (ii) any meeting minutes, end quizzes, feedback, transcripts or other AI-generated outputs will be accurate, complete, reliable or fit for any particular purpose. AI-generated outputs are provided for informational purposes only and do not constitute professional, legal, HR, medical or other regulated professional advice. The User bears sole responsibility for independently verifying the accuracy of all AI-generated outputs before relying on them.

Article 11 — Limitation of Liability

11.1

To the maximum extent permitted by applicable law, the Company, its directors, officers, employees, affiliates, agents, contractors and licensors shall in no event be liable for: (i) indirect, incidental, special, consequential, punitive or exemplary damages; (ii) loss of profits, revenue, business, data, goodwill or anticipated savings; (iii) losses arising from reliance on AI-generated meeting minutes, end quizzes, feedback or transcripts; or (iv) losses arising from third-party integrations, platform outages, calendar system failures or unavailability of Stripe's payment infrastructure; regardless of whether based in contract, tort, strict liability or otherwise, even if the Company has been advised of the possibility of such damages.

11.2

The Company's total cumulative liability to the User in connection with all claims arising under these Terms or the Service shall not exceed the greater of: (i) the total fees paid by the User to the Company in the three (3) months immediately preceding the event giving rise to the claim; or (ii) EUR 50.

Article 12 — Indemnification

The User agrees to indemnify, defend and hold harmless the Company and its directors, officers, employees and agents from and against any claims, damages, losses, liabilities, costs and expenses including reasonable legal fees arising from or related to: (i) the User's use of the Service in breach of these Terms; (ii) breach of any representation, warranty or obligation by the User; (iii) the Organiser's failure to obtain consents from meeting participants; (iv) any third-party claim arising from content uploaded by the User to the Service; or (v) violation of any applicable law or third-party right.

Article 13 — Suspension and Termination

13.1

The Company reserves the right to suspend, restrict or terminate the User's access to the Service with immediate effect and without prior notice if: (i) the User breaches any material provision of these Terms; (ii) the Company is required to do so under applicable law or by order of a competent authority; (iii) the User's use of the Service poses a security, legal or reputational risk to the Company or third parties; or (iv) in the case of free accounts, at the Company's own operational discretion.

13.2

The User may cancel their account at any time via the Application or by sending a written request to string@shortenitup.com. Upon termination, the User's right to access the Service shall immediately cease and the Company will process any outstanding data erasure requests in accordance with the Privacy Policy and applicable law.

Article 14 — Governing Law and Jurisdiction

These Terms are governed by and construed exclusively in accordance with the law of the Slovak Republic, without prejudice to any mandatory consumer protection provisions in the User's country of residence that may be applicable. Subject to the foregoing, any dispute arising from these Terms or the Service that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts in Bratislava, Slovak Republic.

Article 15 — Changes to Terms

The Company reserves the right to change these Terms at any time. Registered Users will be notified of material changes at least fourteen (14) days before they take effect via the Application and/or email. Continued use of the Service after the effective date of a change constitutes the User's consent to the amended Terms. If the User does not accept the changes, they must cease using the Service before their effective date.

Article 16 — General Provisions

16.1 Severability

If any provision of these Terms is found by a competent court to be invalid, unlawful or unenforceable, such provision shall be adjusted to the minimum extent necessary to make it enforceable and the remainder of the Terms shall remain in full force and effect.

16.2 Entire Agreement

These Terms together with the Privacy Policy and any supplemental policies constitute the entire agreement between the Company and the User with respect to the subject matter hereof and supersede all prior agreements, representations and understandings.

16.3 Waiver

No omission or delay by the Company in exercising any right under these Terms shall constitute a waiver of such right.

16.4 Assignment

The User may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company. The Company may freely assign these Terms in connection with a merger, acquisition or sale of assets.

16.5 Language

These Terms are drawn up in the Slovak language. In the event of any inconsistency between the Slovak version and any translation, the Slovak version shall prevail.